1 reviews | Active since Sept 2012
The worst service provider network by far!
Cell C, you hound me to upgrade, and since the upgrade 2 months ago, I have only had problems! You’r online department reads my emails but is too lazy to respond with a solution and just writes any nonsense standard answer that’s got nothing to do with my problem. I openend my line 5 days ago for international roaming, reported three days ago already that I can’t SEND a sms (can make/receive calls, receive sms), and still today you haven’t fixed the problem! I received a mail today that’t got absolutely nothing to do with my problem! I’ve been twice overseas the past two months, where the first time you couldn’t open my line, now you’ve opened the line but I can’t send a sms. What is happening to Cell C? You are failing to meet the contractual obligations from your side. I’ve been a customer for more than 10 years and this is how I get treated?! The customer service staff I’ve been takling to this week does not even know how international roaming works?! This is a simple issue, yet Cell C has had a week to sort it out but they can’t?! Maybe it’s because of all the back-end inexpensive Chinese products you are using?! Please, I urge anyone that needs a new contract to AVOID CELL C.
Please accept our sincere apologies for the unpleasant service experienced.
Our Social Media Team will contact you and assist.
^SM
Please accept our sincere apologies for the unpleasant service experienced.
Our Social Media Team will contact you and assist.
^SM
