GM
Gavin M

1 reviews | Active since Jun 2017

15 Aug 2017, 13:16

THE WORST SERVICE PROVIDER EVER!!!!!!!!!!!!!!

I am really wondering what Cell C is actually still doing open. With there lies and disregard for customers. Absolutely no customer service no assistance in coming to a solution but yet they got not problem taking a clients money. I have never ever had such bull**** in my life. No help, they dont give a damn but they quick to take take take!!!! I wonder if the owners of Cell C know with what **** service they provide but hey I suppose they to busy playing golf. They get customer service to call but nobody is interested in helping you but rather to finish the phone call and send you a sms that the complaint is closed. What bull.

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Replies (2)
Cell C
Cell C's reply15 Aug 2017, 15:15
Official

Good afternoon Gavin

When we received your review on this platform, we acknowledged it with the aim of rectifying and resolving the matter amicably as we do for all our customers.

We received your review this morning and assigned a consultant to assist. The consultant attended to the review and provided you with the outcome feedback within 3 hours.

Customer satisfaction is a priority to us.

Regards

Cell C | PN

GM
Gavin M's update15 Aug 2017, 17:07
Reviewer Update
Afternoon I received a call from a consultant not interested in assisting me but rather to close the complaint. The mere fact that you take clients money and not willing to assist a customer sort out his problem is mind blowing even if the main fact was I was sold a product with incorrect information. Cell C bosses better resolve this. I will not leave it here. *****!!!!!!!