The worst service provider.Cell C is Zuma of the network world

<p> </p> <p>Firstly I would like to express the magnitude of disgust I have towards this service provider.I was contacted earlier today by a Cell C consultant who told me that my contract is behind by R200 and something.I am not sure how this is possible,as I have been paying my contract fine for the past 23 months.Now comes month no. 23 and instead of being debited for R35 im suddenly debited for R200.I also called in 2 months back and I asked that my contract should not be upgraded or anything after it expires,but this number is still being debited on.</p> <p>Another issue is that I recently complained that a Cell C consultant at Maponya Mall signed me up for the wrong package when I app**** in June and it took Cell C a full month to cancel a package that I never requested.At the end of last month,I was debited for that package..R200 off my account.</p> <p>Now I have a few questions to pose</p> <p>Why should I be the one who calls Cell C to tell them not to upgrade my contract,especially since we have a 24 month contract.What is a “contract”?Is it not an agreement between 2 parties.My contract says 24months (not 25months,not 26 months…why????)<br />Why am I supposed to pay for a contract I never app**** for,is it my fault that I was given the incorrect package?<br />After my contract for 10GB data was cancelled,the *********** consultant asked me to come back in to sign a 20GB data package…I get 7948GB anytime and 7948GB night data,which is not equal to the 20GB package I signed<br />I have since reversed the R400 (R200 cellphone contract + R200 20GB data) and im now being told that 1 debit order arrangement was logged for the 2 packages.Why did Cell Ccombine a 24mnth contract(that expired 05/08/2016) with a recently cancelled Internet bundle,cos I would have just done a reversal for the data and left the cellphone.</p> <p> </p> <p>Please note,that my new task is to reverse the funds everytime Cell C debits.I haven’t even used the new sim (20GB data) because this is not the deal I signed for,once again its called “False advertising”just so you can get a sale.If you wish,you can check if ive used any data from Cell C,and if I haven’t please note that I am patient enough to do this up to a certain point before I change my bank.Cancel your contract,it is not what I signed for.Cell C will not get a cent from me,not even s bent one</p> <p> </p>