The worst service provider, avoid CellC at all costs

Upgraded my wife's contract more than a month ago. Have not received the phone, already paid for the new contract as a month have already passed. Paying for something that was promised and still no service or feedback to when we will receive it. No consultant have even contacted my wife to provide more info, or even apologize for the lack of service and delay in process. They advertise products false on their website, selling products they do not have. Consultants lie over the phone. No service from this company, avoid CellC at all costs.