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nazreen D

1 reviews | Active since Mar 2019

24 May 2019, 08:33

the worst service provider

Pathetic service from cellc online...my new faulty device has not been collect from the 24 april 2019..When i call in the consultants keep transferring me from dept to dept..Then cancelation dept answer and busy having conversations as to wen their birthdays are...Wen i last posted a review on hello peter a lady by the name of Theodora from cellc online contacted me and that was the last..nothing has progressed furthur..i refuse to pay any contract accounts i have with cellc as they donot feel it necessary to help their clients...flippin pathetic service and yet they wana have strikes..wake up!!People plz donot purchase from cellc online rather use vodacom or mtn..appalling service

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Replies (2)
Cell C
Cell C's reply24 May 2019, 09:27
Official
Good morning Nazreen

A follow up request has been sent to Theodorah.  Feedback will be provided as soon as possible.

Regards
DA
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nazreen D's update24 May 2019, 10:21
Reviewer Update
Thats wat always happens and nothing gets done..employ n equip people with the necessary skills so that clients dont have to struggle...Cellc calls n calls when they want us to take a new contract but when theres problems they go in hiding n handing over