1 reviews | Active since Aug 2015
The worst service of my life
Moved to a new place just down the road from where I were , cell phone reception got really bad (Cell C).<br> Called customer care twice no help, 1 week later went to branch all that they did, was the same as I did ,called customer care and made a complaint , this time they promised me that a technician will come to my place and test my connection , after about 2 months of constantly complaining, fighing and asking nicely still nothing, wel not completely nothing , every Monday morning 07h30 They will call me to tell me that the problem has been resolved either with the excuse of the tower was down dew to technical problems or power failure or they were doing maintenance . Every Monday morning the same story , then I will test it and guess what NO difference .I have explained to them that this problem is effected my business dew to mobile service being dropped and clients can't get a hold of me , have to drive to a internet caf? to send email , because if I am able to connect the connections is so slow that I can't even attach documents . The best of all is that both mobile and data shows full strength . Have tried reinstalling resetting did all steps I could .THEY JUST DON'T CARE
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
