1 reviews | Active since May 2017

28 Jul 2017, 04:40

The worst service ever

<p>Good day,I would just like to state how unhappy I am about the service I received from cell c.I bought the summit in February based on the fact that when you recharge once a month with R50 you will receive 500megs of data.I have been recharging every month then I need to follow up as to why I did not receive the data.I recharged on the 28th ofjune and did not receive the data and i recharged again yesterday with R50 and i know i will not receive the data again.i did contact the manager from the La Lucia branch via email,he responded once and never again.im totally disgusted with cell c and the poor service delivery.</p>

0
Replies (3)
Cell C
Cell C's reply28 Jul 2017, 07:39
Official

Good morning Nerissa

We'll get one of our team members to assist. Do expect communication and be assured this will be sorted.

Sincere apologies for the unsatisfactory service.

Regards

Cell C | PN

Cell C
Cell C's reply28 Jul 2017, 07:40
Official

Good morning Nerissa

We'll get one of our team members to assist. Do expect communication and be assured this will be sorted.

Sincere apologies for the unsatisfactory service.

Regards

Cell C | PN

Cell C
Cell C's reply04 Aug 2017, 10:20
Official

Hi Nerissa

Please be advised that our consultant has been trying to get hold of you with no success and could not email you and advise this as there is no email address on the review information. However, the consultant has referred this matter to the relevant department for assistance and you will be provided with feedback.

Regards

Cell C | PN