GB
Gavaza B
1 reviews | Active since Oct 2020
27 Oct 2020, 09:33
The worst service
This is the worst service I have ever received iin my life. I did an upgrade on the 9 October 2020 till today I haven't received the device when I call the call center I'm put from one person to another. Because I lodged a complain I was told the I will receive the device but I have not received the phone. Everytime I'm called n told that I will receive the phone tomorrow. Everyday is tomorrow n I don't receive anything. Can they just cancel the upgrade n leave me alone. This is the worst service. They don't value u customers.
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
27 Oct 2020, 09:47Hi Gavaza
Thank you for contacting Cell C.
We currently do not have stock of your preferred device. We will contact you and ship out the device to you as soon as we receive stock.
^MM
Thank you for contacting Cell C.
We currently do not have stock of your preferred device. We will contact you and ship out the device to you as soon as we receive stock.
^MM
Cell C's reply27 Oct 2020, 09:47
Official
Hi Gavaza
Thank you for contacting Cell C.
We currently do not have stock of your preferred device. We will contact you and ship out the device to you as soon as we receive stock.
^MM
Thank you for contacting Cell C.
We currently do not have stock of your preferred device. We will contact you and ship out the device to you as soon as we receive stock.
^MM
GB
Gavaza B's updateReviewer Update
27 Oct 2020, 09:49I don't want anything from you just cancel the whole thing n stop lying to me because last week they said they have stock..
GB
Gavaza B's update27 Oct 2020, 09:49
Reviewer Update
I don't want anything from you just cancel the whole thing n stop lying to me because last week they said they have stock..
Cell C's replyOfficial
27 Oct 2020, 11:14The last thing we want to do is cause you frustration.
We will contact you to discuss available options and possibly upgrade you and have the device delivered soonest.
^MM
We will contact you to discuss available options and possibly upgrade you and have the device delivered soonest.
^MM
Cell C's reply27 Oct 2020, 11:14
Official
The last thing we want to do is cause you frustration.
We will contact you to discuss available options and possibly upgrade you and have the device delivered soonest.
^MM
We will contact you to discuss available options and possibly upgrade you and have the device delivered soonest.
^MM
GB
Gavaza B's updateReviewer Update
27 Oct 2020, 11:21The best thing to do is to cancel the whole process and leave me alone because I have been frustrated. The whole week I was told tomorrow tomorrow n I never received anything.
GB
Gavaza B's update27 Oct 2020, 11:21
Reviewer Update
The best thing to do is to cancel the whole process and leave me alone because I have been frustrated. The whole week I was told tomorrow tomorrow n I never received anything.
Cell C's replyOfficial
27 Oct 2020, 11:37Noted, we will contact you for cancellation.
^MM
^MM
Cell C's reply27 Oct 2020, 11:37
Official
Noted, we will contact you for cancellation.
^MM
^MM