The worst service

<p>I am highly disappointed in the manner in which my account with you has been handled in the last couple of months to a year. I have been moved from pillar to post and have never gotten a straight and concise answer as to what the problem may be. What disappoints the most is that no one is able to provide a solution. </p> <p> </p> <p>I have 4issues with the network, that i wish to address, a billing issue, a sim card issue, wasted data issue and customer service agents who are not well equipped to render the service they claim to be well trained for. </p> <p> </p> <p>I am not going to even go into my battle with the billing as i have given up on trying to resolve this with you. I have on many occasions been told that this has been resolved and then later found that this was not true. I upgraded two months ago and since have not been able to connect to the internet. I've called in a number of times and have gotten many different reasons as to why my sim card is not working, now if the reasons were the same id understand and maybe I would've resolved this myself a long time ago but every agent has different story. </p> <p> </p> <p>I have had my upgraded contract for about 2minths now and have not once been able to use the benefits. Meaning i have been paying for something i have not benefited from which infuriates me even more. </p> <p> </p> <p> </p>