EA
Erica A

1 reviews | Active since Jan 2019

28 Jan 2019, 13:41

The worst service

I have a contractor for R200.00 a month.on a debit order.every month cell c took R400'00 from my Bank.saying I had to pay for a PRE PAID .who h I never used.went to ha in umhlanga ROCKS.to fix this up.only to be told that they can't help me.I feel that I have been taken for a ride.why do.I have to.payoff a PRE PAID,cell.c.owed me in the region of R4300'...and I received pathetic service from head office and was even called stupid I'm a 76 year old great grandmother and I'm being taken advantage of by cell c

0
Replies (2)
Cell C
Cell C's reply28 Jan 2019, 13:50
Official
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience  caused. 

One of our team members will contact you and assist with this matter. 

Regards 

Cell C | DA

Best regards,

Cell C
Cell C's reply30 Jan 2019, 08:04
Official
As per feedback, the matter has been referred to the store for further assistance and feedback will be provided.

Regards
Cell C | PN

Best regards,