THE WORST PROVIDER BY FAR!!!!

If I could give a 0 star review I would. First of all! I have phone the 28th of December in regards to a debit order that went off three times! The first time there was no money in my account which i specifically asked the lady I have spoken to to keep the debit order for the 27th of each month. Then the 15th of December had to pay banking fees due to debit order that rejected the second one on the 24th of December they deducted was R621.00 on my bank account I left it there the 28th of December another deduction of R621. 00 went off!! I have phoned multiple times telling them that they need to rectify the mistaken which thato told me it will take 7 working days spoken to a Nomizele which was highly rude said it will take 3 days to get feedback from them. I have spoken to 4 different people in the mean time!! I have phone on the 6th Of January again spoken to a lady which dropped the phone call again I have phoned back spoken to Thepiso wow someone went out of their way to try and help me!! Missed a phone call from Cellc on the 8th around 8:30 phoned back spoken to another rude lady Phophi!!! NO ONE CAN FIND A SOLUTION TO THE PROBLEM!!! RECEIVED A PHONE CALL 12:37 Just for a lady to tell me NO CELL C CANNOT REFUND MY MONEY THEY WILL TAKE THE CREDIT FOR THE 27TH OF JANUARY!!! WHO ARE YOU TO JUST DECIDE THAT YOU CAN TAKE PEOPLES MONEY AND KEEP IT FOR YOUR CONVENIENCE I HAVE NEVER MISSED ANY PAYMENT I HAVE BEEN A LOYAL CUSTOMER TO CELL C FOR ALMOST 4 YEARS NOW!!! WHO THE HEL DO YOU THINK YOU ARE BY TAKING PEOPLES MONEY THEY WORKED FOR AND THINK YOU CAN JUST KEEP IT!!!! AND NOT TO MENTION I WAS THE ONE WHO PHONED CELL C ALL THE TIME TRYING TO GET A FOLLOW UP NOT ONCE DID ANYONE PHONE ME UP UNTIL TODAY!!! Spoken to Phophi she said she will get a manager to phone me!!! NO PHONE CALL FROM ANY MANAGERS!! ARE THERE EVEN MANAGERS BECAUSE EVERYTIME I ASK TO SPEAK TO A MANAGER THEY ARE EITHER NOT AVAILABLE OR THEY ARE IN A MEETING!!! GUYS GET YOURSELF TOGETHER!!!! IM ALSO IN CUSTOMER SERVICE BUT I GO OUT OF MY WAY TO ASSIST PEOPLE AS FAR AS POSSIBLE AND THIS IS THE SERVICE YOU RECEIVE FROM CELL C!! NOT FAIR TOWARDS YOUR PAYING CUSTOMERS!!! I HAVE MULTIPLE CASE NUMBERS WHICH THEY SAY THEY RESPONDED TO BUT THEY RESPONDED WITH AN SMS STATING THAT I NEED TO RATE THE SERVICE!!!! THE SERVICE IS POOR!!! BY FAR THE WORST!!!