The worst possible support

So I got a cfibre installation. Getting the line installed was the first challenge, taking Vumatel three different teams to get it working with Cell C giving zero assistance and just pushing the problem onto Vumatel...

then the line was finally working, but utstill took 2 days for cell C to actually get it working...

So now to test the so called Black streaming package it supposedly comes with... Nothign avaialble, everything needing to be paid for. So cpntact Cell C helpdesk- of course it is not their problem, so they give you the email address for Black support. hmm, three emails and zero response. Cell C helpdesk finally admits that all their Black support staff are on strike. I am promised a reference and somebody to phone me later to sort it out. Zero response. Another week, another attempt at Cell C support, another promise of being sent a reference number and somebody contacting me and... NOTHING.

I have told them to collect their "Black Box" and record I never had it, something they ar enot prepared to do without a cancellation fee. Hmm, so I must pay a cancellation fee for a service i never had and which they refuse to make work. Seems like Cell C is of the opinion people are liable for services they ar eunable to provide or refuse to provide.