GP
Gemma P
1 reviews | Active since Dec 2022
23 Dec 2022, 15:01
The worst possible customer service and Cell City
My order was promised by various consultants after I called them all week to check that my deliver my was today but alas they only going to delivery it on the 28th and if I want to Cell C won’t pay the surcharge! Thanks to Gladis and Phahblo what awful management I have experienced. No one phones you gets back to you in terms of management.
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Replies (5)GP
Gemma P's updateReviewer Update
23 Dec 2022, 15:46Yes there is! I had to pay R2500 to get it today after I was promised by numerous of your agents that it would be this week! No phone call to apologise or make a plan since I am a loyal customer however you have lost my respect since there is NO customer service from your end
GP
Gemma P's update23 Dec 2022, 15:46
Reviewer Update
Yes there is! I had to pay R2500 to get it today after I was promised by numerous of your agents that it would be this week! No phone call to apologise or make a plan since I am a loyal customer however you have lost my respect since there is NO customer service from your end
GP
Gemma P's updateReviewer Update
23 Dec 2022, 15:54R2500 for insufficient service, there was even a mistake as to what tablet I was getting..
GP
Gemma P's update23 Dec 2022, 15:54
Reviewer Update
R2500 for insufficient service, there was even a mistake as to what tablet I was getting..
Cell C's replyOfficial
23 Dec 2022, 16:04We are glad to hear you received your device. We do sincerest apologies for the unpleasant experience received thus far.
^TM
^TM
Cell C's reply23 Dec 2022, 16:04
Official
We are glad to hear you received your device. We do sincerest apologies for the unpleasant experience received thus far.
^TM
^TM
GP
Gemma P's updateReviewer Update
23 Dec 2022, 16:13I paid to get my device!!!!!! R2500 later!!!! You are the biggest ************. I am sending it back.
GP
Gemma P's update23 Dec 2022, 16:13
Reviewer Update
I paid to get my device!!!!!! R2500 later!!!! You are the biggest ************. I am sending it back.
Cell C's replyOfficial
23 Dec 2022, 16:26Please receive our apologies, we do understand your frustration and we will strive to improve our service.
^MN
^MN
Cell C's reply23 Dec 2022, 16:26
Official
Please receive our apologies, we do understand your frustration and we will strive to improve our service.
^MN
^MN