KM
Keagile M

1 reviews | Active since May 2017

17 Oct 2020, 22:04

The worst network for contracts

I do not recommend CellC EVER. For a case that was already investigated ages ago, nobody is getting back to me regarding the incorrect bill that I had queried. Your call centre agents are *********** and I am experiencing the worst kind of service with your legal department too. There are recordings between myself and some of your employees and a year later I am still stuck and blacklisted for an error created by your agents. You guys are targeting innocent customers in order to get out of the financial mess CellC is experiencing at the moment. Not with me!!!

0
Replies (1)
Cell C
Cell C's reply18 Oct 2020, 08:26
Official
Good day Keagile

Apologies for the unpleasant service experienced.

We will look into the matter and revert back.

^SM

Best regards,