JR
Joyce R
1 reviews | Active since Oct 2022
05 Jul 2025, 09:55
The worst network ever.
I have never in my life been so disgusted. The agents of don't know how to do their job, they don't disclose all information to the customer. Now that the one contract needs to end I am suffering. The don't disclose that when contract end you will pay more meanwhile the agent said I will pay same price until contract is cancelled. Statements are not updated. They fail to do their JOB and expect you to pay.
Cellc has caused so much financial strain, I am tired and utterly disgusted.
I will never recommend Cellc to anyone!!
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Cell C's replyOfficial
05 Jul 2025, 10:14Dear Joyce Rabele,
Thank you for bringing this matter to our attention.
We’re truly sorry to hear about your experience and the frustration you’ve had to endure — this is definitely not the standard of service we aim to provide. We’d like to urgently look into your concerns regarding your contract and billing. Please send us a private reply with your ID number or contract number so we can assist you further and provide the clarity you deserve.
We look forward to resolving the matter for you.
Regards,
Cell C | TN
Thank you for bringing this matter to our attention.
We’re truly sorry to hear about your experience and the frustration you’ve had to endure — this is definitely not the standard of service we aim to provide. We’d like to urgently look into your concerns regarding your contract and billing. Please send us a private reply with your ID number or contract number so we can assist you further and provide the clarity you deserve.
We look forward to resolving the matter for you.
Regards,
Cell C | TN
Cell C's reply05 Jul 2025, 10:14
Official
Dear Joyce Rabele,
Thank you for bringing this matter to our attention.
We’re truly sorry to hear about your experience and the frustration you’ve had to endure — this is definitely not the standard of service we aim to provide. We’d like to urgently look into your concerns regarding your contract and billing. Please send us a private reply with your ID number or contract number so we can assist you further and provide the clarity you deserve.
We look forward to resolving the matter for you.
Regards,
Cell C | TN
Thank you for bringing this matter to our attention.
We’re truly sorry to hear about your experience and the frustration you’ve had to endure — this is definitely not the standard of service we aim to provide. We’d like to urgently look into your concerns regarding your contract and billing. Please send us a private reply with your ID number or contract number so we can assist you further and provide the clarity you deserve.
We look forward to resolving the matter for you.
Regards,
Cell C | TN