THE WORST NETWORK EVER

Item: Cell C
Rating: 1
Author: Bonga M

The worst network in South Africa... My phone bill for the past 3 months has sky rocketed to over R1000.

I just bought 500mb of data a day ago.. I switched off my mobile data and used wifi... When I switch my data on I get a text.. You have less than 15mb remaining.

Called customer service on 2 occasions and it's all my fault... They can't even explain to me why my bill is this high..

I know customer service in South Africa is poor but this is totally unacceptable!! This is dreadful!!!

I will never use CellC again and will never recommend to anyone!!!

Helpful (0)

Replies (3)

Cell C's replyOfficial

19 Apr 2018, 11:25

We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C's reply19 Apr 2018, 11:25

Official

Best regards,

Bonga M's updateReviewer Update

19 Apr 2018, 11:36

Don't need a response thank you.. Already contacted your customer service twice and they made it clear you guys don't care about your customers.. No need to reply thank you

Bonga M's update19 Apr 2018, 11:36

Reviewer Update

Don't need a response thank you.. Already contacted your customer service twice and they made it clear you guys don't care about your customers.. No need to reply thank you

Cell C's replyOfficial

20 Apr 2018, 09:19

Kindly refer to the email Moses sent for further assistance. We care and we want to assist you.

Regards

Cell C | PN

Best regards,

Cell C's reply20 Apr 2018, 09:19

Official

Kindly refer to the email Moses sent for further assistance. We care and we want to assist you.

Regards

Cell C | PN

Best regards,

THE WORST NETWORK EVER

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