1 reviews | Active since Oct 2013
I am so dissapointed. Cell c send me an sms to say that my account is in arears and i will get a penalty fee of R70. I called the call center and the agent tells me that Cell c billed me incorrectly as they charged me twice for a connection fee and that why they did not debit my account as i have a debit order with them so that it is never late. I told her that this was not right as Cell c is gooing to suspend my network because payment was not received and this is cell c fault and not mine. She says i understand but there is nothing i can doo???? she was so rude and unhelpful and keeping me on hold for the long amounts of time. <br> This is the worst network and i will not stay with them longer to advise anyone to use Cell C <br> she says that they will call me in 24 to 48 hours and by this time my phone will longtime be switched off!!! ****ed!!!
Best regards,
Best regards,
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