1 reviews | Active since Feb 2017

30 Jan 2024, 10:18

The worst network & c/service

Apart from the putrid network generally, especially during loadshedding - then I have absolutely no network coverage. I'm also loosing out on night data, coz why am I paying for night data when Im not even using it, I'm asleep! Decision: let's Cxl this contract. Then it got to call between office hours. Then it must be via the cancelation line. Then you have to answer all the security questions correctly or they can't Cxl the contract. Only 1 shot per call. So you have to call back everytime. Girl answering the phone sounds like ****** everytime. Have you know I had this contact for over 10yrs. My nr changed twice since then. Had to call 5 times cos I wasn't logged into the app, there after only my contract could be cxld. Make it make sense!?! 😂 Good riddence!

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Replies (1)
Cell C
Cell C's reply30 Jan 2024, 10:48
Official
Dear Gabeeba,

Thank you for contacting Cell C.

We regret that your experience with us was unsatisfactory and fell short of our customer service standards. 

Regards
Cell C | DA

Best regards,