VC
Vuyolwethu C

1 reviews | Active since Jan 2023

10 Jan 2023, 16:01

The worst mistake ever

This company doesn't even deceive a star how can it take 3 months or close to 4 months to clear someone from the itc when they where quick to list me, and worst part the fact that it took a month to get a paid up letter that said it takes 10- 15 days but they still have not done anything and what must now happen one must not move but wait for cellc to hold back my life and what irritates me the most no one there can help with this.

0
Replies (7)
Cell C
Cell C's reply10 Jan 2023, 16:23
Official
Hi Vuyolwethu

Kindly provide your case reference number via private reply, we'll follow up and assist.

^PN

Best regards,

VC
Vuyolwethu C's update10 Jan 2023, 17:24
Reviewer Update
Ref: Account Number: *** / ***
Cell C
Cell C's reply10 Jan 2023, 17:31
Official
We'll escalate this matter for assistance, as you do not have a case reference number, you will be contacted within 24- 48 working hours.

^PN

Best regards,

VC
Vuyolwethu C's update10 Jan 2023, 17:46
Reviewer Update
I had many case number my last one was Your feedback for case number ***
Cell C
Cell C's reply10 Jan 2023, 17:51
Official
We've escalated the matter.

^PN

Best regards,

VC
Vuyolwethu C's update12 Jan 2023, 06:16
Reviewer Update
I received a paid up letter yesterday and that was not the problem I received my first paid up letter on the 16th of November 2022 after having settled my account on the 14th of October 2022 , my main problem is the fact the no one is updating that I paid so another paid up letter does nothing for me because it's says the same thing the last one said .and now I have to wait another 20 days and chances are nothing will happen again and that is interfering with my business after I used the business money to settle Cellc for it to make no difference. 
Cell C
Cell C's reply12 Jan 2023, 08:06
Official
Kindly be advised that we have requested for your ITC to be updated. We will advise once feedback has been received.

Regards
^TM

Best regards,