The worst ever service you can get in your life. That is Cell C for you.

In March i had paid up my cell c contract in full (account number ********** 07) and confirmation that my account moved from contract through to prepaid however due to the payment done after my debit order date. A credit was due. The payments were completed and proof of payment was sent through on the 28th of March to ********** as well as ********** On the 9th of April i received an sms stating that a credit was due to me (reference ********** 190). They said it takes 30 days to conclude the cancellation and that i must I then follow up in the first week of May. When i did follow up the consultant advised that they "Cell C" will credit me on my standard bank Account and that it was still being prepared, it takes between 7 - 10 working days. This was on the 7th of May. They sent me a sms with a new reference ********** 580. On the 10th a consultant from Cell C, " Nadine Attwell" from the Cell C escalations department tried calling me. The call cut so no other attempt was done till present to contact me. I call in every day except for yesterday to ask when will my bank account be credited. Firstly when i call, they need to transfer me to the contract department then they cant even put me through to the person that i need to speak to. they say it is not in the policy. Very pathetic service. I keep on wasting my time as well as racking up my telephone bill just to get a credit out of cell c. i mean its my money, when cell c need there money they debit you the same day. I have never in my life come across service like what i am getting right now. I will really not recommend anyone in my family or friends to move to cell c. Pathetic and digesting and to top it off, this month they debited me a measly 1 rand which definitely needs to reversed because i do not want any association with Cell C or their people for the rest of my life.