SM
Sufiyan M

1 reviews | Active since Nov 2015

30 Sept 2016, 15:25

THE WORST CUSTOMER SERVICE EVER!!!!!!!!!!!!!!!!!!!!

<p>Hi all,</p> <p> </p> <p>i cant believe i have been put on hold for 3 times, tried getting through to someone to assist me with a claim for C SURANACE. My phone fell and damage i am aware of your 24 hour window to report my claim however if i am put on hold all the time how do you expect me to do this?</p> <p> </p> <p>i need for someone to please contact me!!</p> <p> </p>

0
Replies (2)
Cell C
Cell C's reply30 Sept 2016, 15:26
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply03 Oct 2016, 10:56
Official

Moses has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN