The Worst Company in South Africa - Cell C

Cell C is worst company to deal with in South Africa. If you have a contract with them, I recommend you change in a hurry. Generally, I am too busy to write a review, especially if you not expecting a response because of the apathetic, inferior and shoddy service you've received, so obviously this is literally going to be like "water off a ducks back." My daughter is a health professional and has been disconnected for 72 hours. She has had this contract since she was 10 years old and it's been in my name. Due to professional reasons, she hasn't wanted to change her number. I as a Vodacom client don't get answered on the customer care line. This was admitted to me by a Cell C consultant which I managed to get hold of on the business line. I spent 1h40 min on the line to Cell C on Wednesday, 1 hour on Thursday. I made an immediate payment just in case on Wednesday. (It's Friday afternoon 15h00.) I thought paying forward would do the trick. I sent the proof of payment to ***, cellc@paybillassist and every other email address I could google. We have no device we paying off either. I also want to find legal advise wrt renewing a contract without a signature. We have tolerated Cell C because they confirmed that we renewed a contract. I knew nothing about this but thought I'm legally bound. Don't you need to sign for a contract for it to become valid. Cell C, will only give you the time of day if you giving them new business. I have also tried to terminate this contract in store. On both occasions they were off line! Cell C, we want nothing to do with you. My daughter has a device she paid cash for. She wants to port her number to Vodacom but can't because of All the red tape. Warning to everyone attempting to do business with Cell C, they will take years off your life.