THE WORSE SERVICE FOR MONTHS WITH NO RESOLUTION TO MY COMPLAINTS

I AM ****ED AND SO ****ING UPSET WITH CELL C AND THEIR NO ANSWERS FOR MONTHS NOW I would like to utter my frustrations with Cell C for months now since last year October. CELL C CALLED ME FOR A CONTRACT I AGREED FOR A DOUBLE DEAL WITH THE AGENT AND HE CONFIRMED ON THE END OF THE CALL 3 DAYS LATER THE WRONG DEAL WAS DELIVERED TO ME ONLY 1 DEVICE AND I SIGNED UP FOR A DOUBLE DEAL...I CALLED THEM IMMEDIATELY TOLD THEM I RECEIVED THE INCORRECT DEAL THEY ARRANGED A COLLECTION THE VERY NEXT DAY AND THE DEVICE WAS RETURNED IN ORIGINAL PACKAGING. I THEN CALLED THEY CONFIRMED THEY RECEIVED THE DEVICE AND THAT ITS BEEN CANCELLED YET THE FOLLOWING MONTH THIS IDIOTS DEBITED MY BANK ACCOUNT FOR A DEVICE AND PACKAGE I NEVER AGREED TOO AFTER THEU TOLD ME IT WAS CANCELLED AND THEY WONT CHARGE MY ACCOUNT. I CALLED SO MANY TIMES EMAILED SO MANY TIMES NO1 COMES BACK TO ME TO RESOLVE THIS ISSUE NOW THEY SAYING I OWE THEM R400 HOW AND WHY TELL ME WHEN YOUR AGENT MADE THE MISTAKE AND AFTER CANCELING WAS CONFIRMED AND NO FUNDS WILL BE TAKEN FROM MY ACCOUNT NOW I WANT THE DOUBLE DEAL WITH THEM HOWEVER I CANT GET IT BECAUSE THEY SAY I OWE THEM MONEY HOW IS THIS POSSIBLE FOR YOUR OWN MISTAKES...I WANT THIS MATTER SORTED ASAP CLEAR MY NAME FROM YOUR RECORDS AND CORRECT MY ACCOUNT AND SALES TO CALL ME FOR THE DOUBLE DEAL I HAD AGREED TOO. .YOUR AGENTS ARE USELESS AND NO1 COMES BACK TO ME WITH ANY FEEDBACK SAYING THE ISSUE HAS BEEN RESOLVED GO LISTEN TO YOUR CALL RECORDS SALES CALL, CANCELLATION CALLS EVERYTHING THAT SHOULD BE LOGGED UNDER MY NAME...I WANT THIS RESOLVED ASAP I NEED A MANAGER TO CALL ME TELLING ME THIS WAS RESOLVED