1 reviews | Active since Jul 2018

11 Jun 2021, 11:16

The struggle is Real

Item: Cell C
Rating: 1
Author: Megan J

To whom it may Concern On 31 May 2021 my sim card crashed. After loadshedding it just didn't want to work anymore. I have been trying umpteen times to get a sim swap. But it has been so difficult for me. Everything is linked to that number. My standard bank, husband's Nedbank, foshini, Truworths and all my cvs I have sent out. I really need that number. I have had it so long, I did port over with that number. Been to the cell c shops apparently they can't help they need 5 numbers I called. I explained to them I broke my phone's screen so the whole LCD is damaged. I then didn't have a phone for 2 weeks till my friend gave me her old one. So I didn't make much calls. I still have the sim that crashed. I have a new phone now and really want my number again please. My number *** Name: Megan Jacobs Email: *** Id number: *** Last numbers dialled:*** and *** Last airtime: R5 26/05/2021. Please help me.

Kind regards Megan

Helpful (0)

Replies (9)

Cell C's replyOfficial

11 Jun 2021, 11:44

Hi Megan

Please send us the Rica serial number of your new SIM card, the cellphone number you need the SIM swap for as well as a number we can contact you.

^NH

Cell C's reply11 Jun 2021, 11:44

Official

Hi Megan

Please send us the Rica serial number of your new SIM card, the cellphone number you need the SIM swap for as well as a number we can contact you.

^NH

Megan J's updateReviewer Update

11 Jun 2021, 15:41

Hi,
Rica serial number: ***
My number I want: ***
Daughter's number you can contact: ***

King Regards
Megan

Megan J's update11 Jun 2021, 15:41

Reviewer Update

Hi,
Rica serial number: ***
My number I want: ***
Daughter's number you can contact: ***

King Regards
Megan

Cell C's replyOfficial

11 Jun 2021, 15:46

Thank you. our support team will be in touch.

^NH

Cell C's reply11 Jun 2021, 15:46

Official

Thank you. our support team will be in touch.

^NH

Megan J's updateReviewer Update

13 Jun 2021, 16:04

You asked me for a new rica sim. So R25 after that and traveling to the mall, you say no it must be an un Rica sim. I then say because I know, that no one sells un rica sim. You guys already sent me on that journey. You then say tell them the head office say they must sell me a non registered sim. Well I showed them the messages at Vangate and guess what they still didn't sell me the sim. So thank God I found someone who got me a unregistered sim.
Unregistered sim: ***
Can we please get this done now.

Thank you

Megan J's update13 Jun 2021, 16:04

Reviewer Update

Megan J's updateReviewer Update

13 Jun 2021, 16:07

Also the lady I spoke to said she will call before 3 as she will be leaving. 3o clock has come and gone...

Megan J's update13 Jun 2021, 16:07

Reviewer Update

Also the lady I spoke to said she will call before 3 as she will be leaving. 3o clock has come and gone...

Megan J's updateReviewer Update

14 Jun 2021, 12:14

It is afternoon already. Please

Megan J's update14 Jun 2021, 12:14

Reviewer Update

It is afternoon already. Please

Megan J's updateReviewer Update

14 Jun 2021, 17:45

Hi,
I'm still waiting omh really now. She said she is going on maternity leave. Am I going to wait till she's back from maternity? Common cell c man yoh!

Megan J's update14 Jun 2021, 17:45

Reviewer Update

Hi,
I'm still waiting omh really now. She said she is going on maternity leave. Am I going to wait till she's back from maternity? Common cell c man yoh!

Megan J's updateReviewer Update

16 Jun 2021, 06:55

Good Morning,
So 2 weeks at shops trying...Now 5 days via the phone waiting for assistance... Now you showing people just how pathetic you are. I how ever am still waiting

Megan J's update16 Jun 2021, 06:55

Reviewer Update

Good Morning,
So 2 weeks at shops trying...Now 5 days via the phone waiting for assistance... Now you showing people just how pathetic you are. I how ever am still waiting

Megan J's updateReviewer Update

21 Jun 2021, 14:04

Good Afternoon, I'm still awaiting assistance from you. Since 11 July, can you please stop sending me aumtomated message please.

Megan J's update21 Jun 2021, 14:04

Reviewer Update

Good Afternoon, I'm still awaiting assistance from you. Since 11 July, can you please stop sending me aumtomated message please.