The staff is useless, 3 people told me 3 different things.

I spoke to Thandi today who transfered me to someone else while I was still telling her my problem and I didn't get the name of the second person because I was talking alone. Beginning of January I wanted to cancel my contract and I was told that my account is in arrears and I have to pay R663 which I did and consultant who told me that said I need to call after 2 days of payment and it will be cancelled. I did just that and called again after paying and I found someone who told me a different story, that I need to pay extra R110 for the benefits and the contract is cancelled. I called again for the 3rd time and thats when Thandi transfered without my knowledge and the person who I was transfered to told me that I need to pay another R110 for the benefits, mind you I'm not even using the sim card anymore, but the lady I spoke to on the 12th Jan said the R110 will be my last. I am fuming right, I will never buy anything related to cell c ever and will advice friends and family not to as well. Get your facts right because what your staff is doing is bull****. I can't keep paying for something that I don't understand and your staff doesn't understand. They are ***********.