TM
Tshegofatso M

1 reviews | Active since Jun 2013

15 Feb 2021, 10:21

The ship is sinking at Cell C

I feel sorry for the people losing their jobs in these very very hard economic times, but Cell C's service leaves a bad taste in the mouth. Its soooo painful dealing with the customer service! The past 2 months of calling them has been the most painful customer service experience I've had in a long time. I would rate them in the same league as the south african post office. I'm happy my contract is finished. I've been with them for more than 10 years but its not the same company. I'm not an advocate for replacing people with robotic services but the hell I've endured with the people at Cell C's customer service.......

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Replies (1)
Cell C
Cell C's reply15 Feb 2021, 11:54
Official
Good day  Tshegofatso

Thank you for your review.

We are sorry to hear you had such a frustrating experience, but  really appreciate you bringing this issue to our  attention.

We would like to contact you regarding your review. 

Please expect a call from our team. 

^YM 

Best regards,