mA
miengah A
1 reviews | Active since Jul 2016
04 Oct 2016, 11:09
the same issues over again
<p>I am so disgusted by the service i am receiving from cellc. I have been a loyal customer for the past 6 years. I have cancelled my contracts yet im still being debitted monthly. Honestly i am at hells end with this contracts. I have been trying to cancel since january already. Eveyone keeps telling me to call in. I have called in numerous times, i have paid the necessary fees for cancellation and emailed the proof of payment. Im paying for a contract im not using.What do i do?</p>
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Replies (2)
Cell C's replyOfficial
04 Oct 2016, 11:20We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply04 Oct 2016, 11:20
Official
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
04 Oct 2016, 14:57Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Cell C's reply04 Oct 2016, 14:57
Official
Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,