The saga continues

In September 2015 I upgraded my contract with Cell C. I had endless problems with the upgrade and being given the wrong information, (See my previous complaint) One of the things I was told was that I will only start paying for the new package of R189 in Feb 2016. Then they said that was a mistake and I will pay R189 from January 2016. Imagine my surprise when R244 is deducted from my account in January 2016. I cannot believe how Cell C just keep *****ing money from their customers and lie to them. Please rectify this error as soon as possible. Yes I'm putting my complaint on Hello Peter because the last time I tried to contact you directly, it took you TWO WEEKS to respond. Really getting fed up with your bad service.