The power is in no-ones hands!

<p>Dear Cell C,</p> <p>It is with great regret that I am being force to review your network on this platform. It seems that my decision to change, is one that I will be regretting for the next 24 months. </p> <p>Not only has there been great trouble to finalise the buy-out, being charged twice a cost of R 195.00, due to your mistake, now I have passed my ‘limit’ of 50.00 (which is low, due to the fact that my contract has sufficient minutes for me to conduct business.)</p> <p>Why would you cancel my line in the event that I run out of data? My minutes have got nothing to do with data… Nor was I informed of this ‘not so cool’ arrangement when I signed up to this network.</p> <p>Insult to the injury is the fact that your call centre agent Lerato Machtsha, also tells me that I need to update my whatsapp data, as this is not part of the contract, if the reality is I have a recurring whatsapp bundle that I pay for.</p> <p>You are easy to sms daily garbage, but very slow in customer service. </p> <p>I am not impressed, and would like to hear from a capable staff member to resolve this issue, immediately.</p> <p>Looking forward to change this review to a 5-star experience.</p> <p>The power is now in your hands!</p>