RJ
R J

1 reviews | Active since Mar 2019

07 Aug 2019, 12:08

The ONLY solution to cell c's non service delivery is..... VODACOM - Yebo Togo, here we come!

Due to ongoing shocking customer service, I join the many who come to HelloPeter to find some relief.

So why am I back. Bcs Cell C try to be smart as follows and they've done this same sleazy thing Everytime. So I'll post it here for all you guys out there to recognize when cell c do it to you.

I post on HelloPeter my complaint. within 10 mins Cell C will respond, like they'll do here. Or maybe now they won't. and they always reply with the same old meaningless system generated response which goes something like: Thank you for bringing this to our attention...... Blah blah blah, we will look into it blah blah blah and get back to you blah blah blah.

That's it. And you never hear from them again.

All they are attempting to do is save face at the last junction. But they don't ever resolve the issue, they never have, they never will bcs they just DON'T CARE.

I have my own solution. I am moving over to Vodacom and, I'm taking my family with me. And not only that. Here's the best part. my staff who have company phones number 100+ or so. I went with Cell C when they were young spritely and focused. They were hungry.

So sad that had changed.

So in total that's about 115 cell c contracts. And you know what.... I don't even think cell c will care in the least.

Good bye and why don't you "see this for yourself!!"

0
Replies (1)
Cell C
Cell C's reply11 Sept 2019, 09:34
Official
Good morning RJ

Apologies for the delay in response, we were experiencing technical difficulties.

Our Self-Service department could not reach you in order to assist with your previous complaint.  Another attempt was made today, with no success.

Further attempts will be made.

Regards
DA