AG
Aasiya G

1 reviews | Active since May 2019

22 May 2019, 09:51

The only B word you should call a lady is Beautiful

A lady called me this morning to tell me that I qualify for a discounted rate on my monthly subscription, first and foremost your agents have no ethical way of speaking to clients they are damn rude and to say the least are being paid to Atleast put on a good facade. Anyway the network is really terrible where I sit in the office so the call cut and when she called back I answered and I said hello 2 times she called me a ***** without knowing I'm still on the call. Where is the TCF in your call center Cell C and their unprofessional staff members please deal with the Lil twit who called me the B word. I'm highly ****ed off as I took time out to listen to her ****

0
Replies (1)
Cell C
Cell C's reply22 May 2019, 10:04
Official
Firstly we would like to apologies for the inconvenience caused due to the poor customer service received.  

We would like to escalate your query to our sales management team for the calls to be listened to and assessed, what happened is totally unacceptable and we assure you that the agent will be dealt with.

Kindly private message us the number  you were called from.
We do apologies for the inconvenience caused.  

Regards 
DA