THE MOST USELESS NETWORK PROVIDER CELL

I have been with this useless network for over 10 years now! I have endured their useless network that never has proper network and stupidly I thought I would also add the fibre to the home - it ONLY made sense cos I am with Cell C anyway. DUMB ME, i have had no internet connection for 4 days AND COUNTING. I call in to get some assistance, the agent helped me to configured and all that jazz but clearly did not log my call or give me the correct ticket or additional information that i would have to pay for a technician to come fix their network fault. Then i call in to ask what is happening today. 1. they don't find the ticket lodge upon my initial enquiry so they have to log another ticket. So meaning i have to wait yet another 48 hours until they can assist me. THEN they tell me i will be charged for a technician to come solve their network issues!!!! what a WOW! Anway i have decided i am leaving this useless network by the end of the month as i have already paid for this month and i want a refund on the data i have spend when i have paid for my services. If you can charge me for a technician then i will charge you for my data bought over the past couple of days where i did not have internet. CELL C YOU ARE USELESS.