qC
quinton C

1 reviews | Active since Jan 2012

15 Dec 2015, 07:16

The most Unprofessional network!!!!!!

Hi,<br> <br> I have cancelled my contract 2 months ago with Cell C and i have had people calling me and stating that i still have a active contract. Yesterday i received a call from a customer care agent which was so unprofessional that made me extremely angry!!<br> This \Lady"tells me that i have an out standing bill with Cell C EVEN THOUGH I CANCELLED MY CONTRACT 2 MONTHS BACK!!!!<br> i receive a mail with a statement"

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Replies (1)
Cell C
Cell C's reply15 Dec 2015, 07:59
Official
Hello Quinton85,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN

Best regards,