EC
Erika C

1 reviews | Active since Apr 2022

05 Jul 2023, 22:38

The most pathetic *****ulent network service provider in SA !!!!

I am requesting that Cell C before take this matter to the media because I am also getting impatient. I lodged a call telephonically querying this account in 2021 and it dragged on to 2022. I called CELL C again to resolve this, I was asked to send supporting documentation of which I did ON THE 15TH OF DECEMBER 2022. CELL C went on to upgrade my suspended contract without my consent. I LODGED THIS COMPLAINT AND GOT THE CASE NUMBER *** AND IS STILL NOT RESOLVED BUT TODAY YOU ARE DEMANDING PAYMENT FOR WHAT??? CELL C MUST RESOLVED THIS ACCOUNT THEY MESSED UP. HOW DO YOU TAKE ME TO DEBT COLLECTORS (***) TO DEMAND R611.90 AND THREATEN TO BLACKLIST ME FOR THE MESS THAT WAS CREATED BY YOU, DEMANDING PAYMENT IN 7 DAYS YET YOU HAVE NOT RESOLVED MY QUERY FOR OVER 2 YEARS???

REFER TO THE BELOW OPEN CASE NUMBER WHICH IS NOT RESOLVED UP TO NOW. I SENT AN EMAIL ON THE 13TH OF DECEMBER COPIED MY LAWYERS CLIENTELLE.UP TO NOW I AM WAITING FOR CELL C TO CONTACT ME. RESOLVE MY CASE!!!!!! CELL C RENEWED MY SUSPENDED CONTRACT WITHOUT MY CONSENT AND NOW EXPECT ME TO PAY, THIS IS *****. I AM TAKING THIS TO THE MEDIA AND WILL SUE CELL C.

FIX THIS MESS!!!! ITS NOT ABOUT THE VALUE , ITS THE PRINCIPLE!!!!

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Replies (1)
Cell C
Cell C's reply06 Jul 2023, 07:24
Official
Good day Erika Chinembiri

Thank you for contacting us. 

We will follow up on this matter and revert to you. Please accept our sincerest sincerest apologies in this regard. 

^NT