1 reviews | Active since Jul 2016
THE MOST PATHETIC EXPERIENCE I HAVE EVER RECEIVED FROM A SERVICE PROVIDER
<p><br />Notes:</p> <p>Tlhonipile from cell c customer care refused to assist me to block my device and she put me on hold for over 5 min waiting for a team leader to assist me</p> <p>Supervisor: Nomusa</p> <p>She said that she will create a case to to black-list my phone</p> <p>She advised that she will log a case with the back assistance to help me with the claim</p> <p>I have created a case for u</p> <p>Gave her my alternative number<br /> ********** 797</p> <p><br />Ref: ********** 422</p> <p>The process going forward is that i need to wait 24 to 48 hours</p> <p>They backroom dept will call me with regards to the feedback</p> <p>I can call 08140 and give them my ref number and they will be able to assist me with this</p> <p> </p> <p>TO DATE AND TILL THIS POINT I HAVE NOT RECEIVED ANY FEEDBACK AND WHEN I CALL INTO THE CALL CENTRE THE CALL CENTRES</p>
We are in receipt of your complaint and apologise for the inconvenience caused. One for our consultants will follow up on this matter and assist.
Do expect communication.
Regards
Cell C | PN
We are in receipt of your complaint and apologise for the inconvenience caused. One for our consultants will follow up on this matter and assist.
Do expect communication.
Regards
Cell C | PN
