THE MOST DISASTEROUS EXPERIENCE I HAVE HAD IN A VERY LONG TIME

What an utter failure of any form of client service or any common sense. Not only have I had this exact experience before during 2*** but this time around it seems even worse than before. Cell C has managed to: 1. Not assign the correct benefits at the beginning of Aug 2021. 2. Not been able to allocate funds correctly after I made an additional unnecessary payment for which the money has now disappeared. 3. Not been able to explain their own products clearly after I asked numerous times and trying to charge extra for a service which other agents said would be a “quick free process”. 4. Not been able to correctly cancel the wrong product which they are now suddenly discontinuing on my profile. 5. And the worst of all after I specifically asked to retain my number which I got from them many years ago they have NOT FOLLOWED INSTRUCTIONS AND DELETED MY NUMBER!! They have managed to do all this damage in a space of 2 excruciating weeks during which I am unable to use my number to do any business and make any calls. This has been a disaster to say the least, and don't think if you talk to any "Manager" or "Senior" person you will be helped. I have followed all the procedures, escalated the matters multiple times, been patient beyond what any client should ever endure and still there is absolutely no resolution. PLEASE STAY FAR AWAY FROM ANYTHING WITH A CELL C LOGO ON.