The money continues to be deducted

Here I am again ..... <br> <br> I don't know how many emails I have written since my last complaint, complying with what was required and I still do not have resolution - now the R100 unknown debit order has been increased to R110.<br> <br> I have been told in my communication that my account has been handed over as it is in arrears. I currently have a prepaid cell phone - sadly on Cell C (in hindsight I would have gone with someone else). I have not had a contract with Cell C for easily two years, if not longer.<br> <br> I have also been told that it has been handed over to the ***** department and I will be contacted within two days .... that was more like 2 months ago.<br> <br> I have today, sent the documents again that were required to [Email Removed] and let's see what they say!! Maybe this message will light a fire and something will actually be done.<br> <br> As per my Affidavit that I had to get signed, I have no knowledge of what this demand deposit is for and no one can tell me either .... except the drivel as stated in the begining of this rant!! Yes, I am sure my frustration is clearly noticeable.<br> <br> I trust that I might on the off chance get this issue resolved this year still!!<br> <br> Thank you