1 reviews | Active since Oct 2018
The long wait for Cell C Fibre.
I’ve app**** for Fibre to my home through Cell C Fibre on 28 August 2018 and I’m still waiting to for installation. Yesterday (17 Oct) I emailed the consultant assigned to me and asked whether he’s heard from the lady at Vuma and if not, could he please contact her again and ask for progress. The reply I got from the consultant was, and I quote: “I have”. That’s it, nothing else. Not a yes, I have and she said ... Just “I have”. What kind of a response is that to a paying customer (and I have been a customer of Cell C for 20 years). All I want is some answers as to when my fibre will be installed. Clearly this is too much to ask.
Good morning Annelie
It is disappointing to learn the above and certainly not the way to provide feedback. Apologies for the poor service.
One of our team members will follow up on this matter and assist.
Regards
Cell C | PN
Good morning Annelie
It is disappointing to learn the above and certainly not the way to provide feedback. Apologies for the poor service.
One of our team members will follow up on this matter and assist.
Regards
Cell C | PN
As per feedback, you have been contacted and assisted with this matter.
Regards
Cell C | PN
As per feedback, you have been contacted and assisted with this matter.
Regards
Cell C | PN