SS
Shane S

1 reviews | Active since Oct 2012

14 Mar 2017, 09:33

The joke that i had to put up with

<p>When getting a sim only contract part of the pacage was 1000 wifi min witch i could not use this only been found out when going to the store where we looked at what we could do i came to the idea of just buying a new phone at R14500.00 on the saturday all working then all of a sudden get an sms saying my contract was canceled i then had to go back to the store to take out a contract and yet every time there is time out of my life and work to make sure this is resolved. In point if i had known i was going to put up with this **** i would have stayed away from Cell C. And after all of this not even a call from head </p>

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Replies (2)
Cell C
Cell C's reply14 Mar 2017, 09:44
Official

This is not the norm or standard service we want for our customers.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.

Regards

Cell C | PN

Cell C
Cell C's reply15 Mar 2017, 07:45
Official

Moses confirmed that he has provided you with interim feedback and will revert with the outcome.

Regards

Cell C | PN