MS
Michael S
1 reviews | Active since Mar 2013
18 Jun 2015, 10:11
The incompetence and ***** at Cell C continues
Following my previous report on Hell Peter regarding the Get It service, I was smsed that I would be credited, and Get It followed up with an email noting my withdrawal from the service. On my invoice dated 01-Jun-2015, I am credited the R39 for Get It from the previous complaint, but am then debited 2 Get It amounts of R51.75. One is for the last three days of May, and the next for the month of June. This after all concerned have confirmed I do not want this service. So, is this straight forward incompetence, or is Cell C committing ***** and trying to slip things through on my account. So now I get an extra R103.50 deducted from my bank account, and must wait a month to get it credited.
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Replies (1)Cell C's replyOfficial
18 Jun 2015, 10:18Hello BrunoBear,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply18 Jun 2015, 10:18
Official
Hello BrunoBear,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
