The Ghost of Cell C and their completely non existent customer "service"!!

SO what exactly does this mean? Will somebody from behind the Cell C iron curtain actually speak to me after reviewing the emails because " we'll escalate this matter.." is something I've heard so many times that I figured I've now gone up enough "escalators" to have passed the "stairway to heaven" so by now even God should be sitting in on this conversation!!

SO once again nobody read the previous emails, simply emailed me requesting a contact number which HAS been given to them on numerous occasions but none the less I sent both of them AGAIN and I still await a call from "Moses" This afternoon we finally get a call from some one representing Blake attorneys to tell us the account has been handed over!! Congrats you useless idiots at Cell C, I guess that is the perfect way to get rid of the problem from your responsibility, I will be looking forward to seeing what a magistrate makes of your pathetic attempt at legal action in a case where the respondent shows an "amazon forests" worth of printed emails desperately trying to contact you useless bunch and it is YOU who has failed dismally in genuinely making any attempt to resolve this matter!
I remain both willing and able to get in my car at ANY time and come to your offices to sit and resolve this properly but YOU refuse to grant me that opportunity. I challenge ANYBODY at Cell C to actually stand up and be seen and counted as a responsible person who is willing and able to actually sort a problem out instead of hiding behind your franchise operators and call center????????????????????????????????????????????????????

So we are now at the end of January and three months of emails have resulted in a BIG FAT ZERO! Cell C have basically shown me the middle finger by simply terminating my phone number permanently which by now has cost me many thousands in business because this has been my number for many, many years and now all my customers have been unable to contact me and have begun taking their business elsewhere! I have written more emails to Cell C than I remember, have literally begged for an opportunity to present myself at my time and expense in their offices at any time of their convenience to try to resolve this but to no avail. Honestly I'm wondering if I should seriously consider legal action for the losses I have suffered due to their completely obtuse attitude and the severing of a business tie that I have maintained for so many years? One would think that such a loyal customer would deserve a little better that the blatantly shoddy and disrespectful handling I have received from Cell C and it is little wonder that they are performing so badly but then this is exactly what kind of business you get when regulatory bodies provide artificial protection in order to prevent monopolies by larger companies. If the perfectly natural order of supply and demand were allowed to be present I doubt Cell C would last three to four months before waving the white flag of deserved bankruptcy! Cell C has less sympathy and desire to providing "customer service" than Dlamini Zuma has to personally supplying and delivering alcohol!