1 reviews | Active since Dec 2009
The End.
Just over 2 years ago I exercised my option to upgrade my contract. I opted for a tablet, which I later discovered was damaged. After a lot of back and forth, the tablet was assessed, and I was advised that it would cost more than the tablet was worth, to fix. I tried everything I could think of and eventually was told I'm a **** and that I must just live with the situation. A few months ago, I had the tablet repaired and closed out my contract.
I moved onto pay as you go or prepaid or whatever it's called nowadays. I paid the amount owed and asked if my contract could be converted immediately - should've known not to waste my breath. I waited out the obligatory period. On the day Cell C confirmed that my sentence was up, I ported.
Last week, I got ANOTHER bill from Cell C for the month of September - I am no longer surprised by their antics - I tried my best to tough it out with them. But when they resorted to calling me a **** - that was game over.
I really wish you guys well - carry on treating your clients like they are ********s and gutter trash
Thank you for reaching out to us.
We sincerely apologize for any inconvenience and unpleasant experience you may have encountered. Please rest assured that this does not reflect the standard of service we strive to uphold at Cell C. We will investigate this matter thoroughly and take the necessary steps to rectify it.
Regards
Cell C | NT
Thank you for reaching out to us.
We sincerely apologize for any inconvenience and unpleasant experience you may have encountered. Please rest assured that this does not reflect the standard of service we strive to uphold at Cell C. We will investigate this matter thoroughly and take the necessary steps to rectify it.
Regards
Cell C | NT
