mndd
mbali nothando dennis dhlamini

1 reviews | Active since Mar 2024

18 Mar 2024, 11:37

The debited the wrong amount and now they are charging me double.40

I took a contract with Cell C in 2022, in February 2024 I was due for and upgrade, the last debited my account on in January 2024 and the debited R10 not the full amount of R320. I was called for a new contract and phone end of February 2024 but it does not appear on my account, they called me twice this month to inform me that I am in arrears. They are suppose to be debiting R320 every month and the didn't now I have to pay double and I was not put on the new contract as I have already received the new phone.

0
Replies (4)
mndd
mbali nothando dennis dhlamini's update09 Apr 2024, 09:05
Reviewer Update
good morning,

I noticed that you have handed me over, I did make payment and sent proof of payment now you just messed up my credit score for your mistakes and still call me to offer me a new phone????? three calls in one week as far as credit burau is concerned i am not correct yet your system seem to want me to be in more debt?????
mndd
mbali nothando dennis dhlamini's update09 Apr 2024, 09:29
Reviewer Update

*** | 8:47 AM (40 minutes ago) | |
Good dayThank you, we received your dispute.It's important to remember that logging a dispute will put a notice on your profile for 20 business days. Only after receiving an outcome will you be able to apply for credit, finance, or loans.You should receive a dispute reference number within 72 hours.Kind Regards,Consumer Care Team

AND I KNOW AM NOT QUALIFYING BUT I AM CALLED AND BEING OFFERED A PHONE 3 TIMES... AN IPHONE
mndd
mbali nothando dennis dhlamini's update09 Apr 2024, 14:32
Reviewer Update
no i sent a photo on email showing this...
mndd
mbali nothando dennis dhlamini's update09 Apr 2024, 15:53
Reviewer Update
Its ***