The Cell C saga continues

<p>So after being bounced around from pillar to post trying to prove that I am who I am after Cell C gave my cell phone upgrade and auhtorised them to change my contract - the whole lot! to a *********, and giving affadavits etc finally some 13 days later the *****ulant upgrade was (apparently) reversed. So now I am trying to get back the R1000 odd in charges that were billed to me in. After emailing the "customer care", I had a call explaining that I need to provide an affadavit and a copy of my ID document. Truly, you couldnt make this stuff up. The administration is a complete fiasco. Left hand hasnt a clue what the right hand is doing. Truly truly truly.....DO NOT TOUCH THESE PEOPLE. it absolutely burns me that I have two more years dealing with a company who cant keep your highly sensitive information safe, despite the POPI Act which compels them to do so, gives away services belonging rightfully to you to someone posing (very badly and not terribly convincingly) as yourself in ONE phonecall, but will make you fight tooth and nail to prove to them they have done anything wrong. Cell C it will be a cold day in hell before you ever get business from me again and I am not going away quietly. </p>