FM
Fikile M

1 reviews | Active since Apr 2012

05 Jul 2016, 08:33

The Cell C runaround

<p>I paid off my Cell C account, but I am bieng given the run around when it comes to them giving me a paid up letter. I have confirmed with their attorneys (Daly Corporation) that the account has been settled. Daly Corp told me they waiting for Cell C to issue out the letter. I spoke to Cell C legal this morning , they telling me they dont issue out paid up letters. I have a query logged with Cell C for this, ref nr ********** 861. Can issuing out a paid up letter be such ****** mission, I need this letter beause I have settled this account. This whole thing is so stupid.</p>

0
Replies (3)
Cell C
Cell C's reply05 Jul 2016, 08:48
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN

Best regards,

FM
Fikile M's update05 Jul 2016, 14:53
Reviewer Update

Moses Mo***eng from Cell C called me, his feedback, "your account has been handed over and you no longer a Cell C client". He doesnt even know where my account has been handed over to. Yet RL Daly attorneys are telling me they requested a letter from Cell C. Can someone help me with this matter please???

FM
Fikile M's update06 Jul 2016, 15:33
Reviewer Update

Thanky very, very much to Moses Mofekeng from Cell C for ensuring that this mater reaches finality. Much appreciated.