1 reviews | Active since Feb 2014
The Call centre keeps Calling Me
I have two Contracts with Cell C, One of them is up for renewal.<br> I called in to the Call centre to upgrade and a the lady advised me that I can keep it on a month to month basis as it is just a data line. I am happy with the terms of this agreement.<br> <br> Since then, I have been called non stop by 084 154 being asked to upgrade. This is completely unacceptable, especially since I have let them know on numerous occasions that I do not want to upgrade, I would like to keep the line on a month to month.<br> <br> One of the consultants even went as far as to lie to me- saying that the month to month will only apply for 3 months and my contract will be cancelled after this period. If this is the case I would like management to please call me and explain this process as I am completely unaware of this and do not appreciate being called and **** to so that consultants can make their quota.<br> <br> I am happy with my past service and cell c package, but I do not want to be harassed.<br>
Thank you for posting to us.
One of our team members will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
One of our team members will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
