CB
Charline B

1 reviews | Active since Jul 2019

11 Oct 2022, 11:27

The audacity and bad service received from Cell C

I have never been so disgusted about any supplier that can not reply to messages or WhatsApp messages. I have asked numerous times from Clementine supposedly my consultant at cell C for a reference number for an issue that was not even mine to begin with. I still paid for this. I have not had any response to my messages yet they have the audacity to send me to attorneys to pay a lousy R168. Another issue is, is that I receive statements via my email every month yet this order was never mentioned on my statements so I cam basically paying something blindly. Which I done, paid the damn R800 and odd amount when I was told then must if not heard about the R168. But the nerve of this, no record at all and you send me to damn attorneys for R168. I actually wish I can cancel all my contracts with this disgraceful service provider as I have never once defaulted on my accounts

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Replies (1)
Cell C
Cell C's reply11 Oct 2022, 14:27
Official
Goo day Charline

Thank you for contacting us. 

The matter will be escalated to our Support Team for assistance. We will be in touch. 

^NT