The 7 month sim card

I am writing this as a last resort with the hope of receiving some form of service from Cell C. In February I ordered a sim card online, after failing to deliver the sim card on a number of occasions, contacting both the courier company and the provider, I regrettably had to cancel the order and requested a refund (which also took a number of calls and weeks. I wrote it off as an unlucky experience and moved on with my life. A coupe of weeks ago I decided to try it again. The application and debit order was put into place right away (of course) and the delivery was arranged. For 4 days thereafter I received SMS's from the courier company, stating that they will be delivering the sim that day. A week went by without any news from either the courier or the provider. I then called Cell C again and asked them what's going on, and they said they will resend the order. When that failed (again), I contacted them again to, once again, cancel the order. They sent my request through to the online department and said they will be in contact. A week later, I have made peace with the fact that that will never happen. In short, I have been trying to get a sim card delivered to me over the last 7 months, but it seems this extraordinary task seems to be too daunting for Cell C to complete.