That was my last upgrade, alright.

<p>Called Cell C on June 16 to ask for a sim swap on my new upgrade sim card. I only got their call on the 20th before 7h30 am. I was travelling to work by taxi. I asked the agent, a Gerald Mossey if he couldn't call me in 15 minutes. He ****ily rep**** that in that case, he would have to log another call. I WAS NOT GOING TO WAIT ANOTHER 4 DAYS FOR A SIM SWAP. So there I was, giving him my sensitive information while in a taxi, while in the CBD with the chances of my phone getting snatched. About 15 minutes later, I was still on the phone with him. So clearly he could have called back. Had I been unavailable, what then?would he have closed the call and logged another? needless to say I am done with cell c after this contract</p>