Thank you CellC!

<p>I just want to commend two people who stood out and I'll try to keep this only positive. </p> <p>First person I spoke to last week for less than 3 mins probably. I'm not entirely sure what his name is ( I think it might be Excellent )but he's the Team Leader in your Sales department (I know he's the Team of Nonhlanhla Hoho that I complained about last week) Anyways what stood out was the fact that he didn't waste MY time; he was straight to the point in what he could and couldn't do and he was doing something! I thank you for your assistance.</p> <p>The next individual I spoke to tonight when I called Customer Care - Njabulo Ntshingila.</p> <p>I have high expectations when it comes to service and given the irritation I've had to deal with lately when it comes to CellC I was very impressed with my entire interaction with Njabulo. </p> <p>He was well informed ; friendly. I got the answers to my questions about my router and even learned about your mobile app which I didn't even know you had.</p> <p>A Very Big THUMBS UP to Njabulo. I certainly hope my next encounter will be just as memorable in a good way. Thank you very much! </p> <p>I just have to say when I complained last week I wish it was someone like Njabulo that called me instead of Patrick. Maybe Patrick was good at his job once upon a time but that is no longer the case. He needs a refresher course on the tone of voice when speaking to people especially for someone who deals with complaints. He honestly sounds like he couldn't care less and that is a shame because he represents your brand but nevertheless let bygones be bygones. My hope has been renewed because of people like Nonhlanhla's Team Leader and Njabulo Ntshingila....so overall thank you CellC. </p>